Q.1. Will your hospice be accepting COVID-19 patients?

 

 

  • Yes, we are accepting COVID-19 patients. Our team will be wearing the appropriate PPE (N95 mask, gloves, face shield and gown) to protect them, our community partners and the patients we care for.

  • Each facility has unique visiting requirements, and we work with our facility partners to schedule visits so we can take care of each patient’s needs. Please contact the facility directly for specific information.

  • Guidance from the Centers for Medicare and Medicaid Services (CMS) requests that facilities
    ensure residents receive the necessary end of life care, which includes hospice. This
    recommendation enables hospice staff to visit and care for patients in facilities. Each facility has
    unique visiting requirements, and we work with our facility partners to schedule visits so we can
    take care of each patient’s needs. Please contact the facility directly for specific information. 

 

Q.2. What steps are you taking to protect your staff and patients during the COVID-19 pandemic?

 

 

  • Our team has received training on safety guidelines; donning the appropriate PPE and frequent hand washing

  • Field team staff are required to check in at the hospice office for a temperature check and COVID screening questions before visiting patients in the field.

 

 

Q.3. Will the United Hospice care team help to relieve coronavirus symptoms in an infected patient?

 

 

  • Many of these symptoms are also common with the coronavirus, including fever, shortness of breath, and cough. United Hospice incorporates pharmacologic and non-pharmacologic treatments to help alleviate these symptoms while ensuring patient, family and staff safety.

  • United Hospice care teams are experts in managing symptoms commonly experienced near the
    end of life. Many of these symptoms are also common with the coronavirus, including fever,
    shortness of breath, and cough. United Hospice incorporates pharmacologic and non-
    pharmacologic treatments to help alleviate these symptoms while ensuring patient, family and
    staff safety.

 

 

Q.4. Can a United Hospice social worker or chaplain visit our loved one who is a patient during the coronavirus outbreak?

 

 

  • United Hospice is limiting the number of team members who visit each patient in person due to the scarcity of personal protective equipment resources, as well as to decrease COVID-19 exposure risk for patients and families. Social workers and chaplains can conduct visits via a secure app and remain available telephonically for any needs.

 

 

Q.5. Does United Hospice have a vent release program?

 

 

  • For those who have a loved one that had to be intubated, we have a Palliative Vent Release Program, allowing you to honor their final wishes.